Protection Plan Details

Enjoy peace of mind knowing your growing equipment is protected from failure after your manufacturer warranty expires. Depending on the product and plan, accidental damage protection may also be included.

Extentd Protection ProgramExtentd Protection Program
  • This plan coverage begins on date of delivery and provides mechanical coverage after your manufacturer's warranty expires.

  • Manufacturers warranties vary, but now you have the flexibility to choose the term that works for you.

  • We offer extended protection plans on thousands of products.


GrowersHouse
has partnered with Extend
to provide peace of mind with simple product protection for your hydroponics and indoor gardening products. Extend Product Protection extends your one-year manufacturer's warranty for up to three years after it expires, based on the term you select. And, depending on the product you purchased, the plan may also cover accidental damage.


NOTE:

This program is ONLY offered on the growershouse.com website, not in retail stores or via phone orders.


Why should I add Extend protection?
Extend protects your product with an affordable, modern, easy-to-understand plan so your product is protected from mechanical and electrical failures, after the manufacturer’s warranty expires. In addition, protection from accidental damage may also be included, if offered with the product you purchased, from time of purchase. You can purchase up to three years of coverage so you can enjoy your product for many years to come. Extend will work directly with you to get your product repaired or replaced.


The Rundown

Product repairs or replacement
Product repairs & replacements: If Extend can’t repair it, they will replace your hydroponics and indoor gardening products at no additional cost.

Accidental damage
Protect your product from accidental damage and failure. Please see specific coverage details based on the product you purchased to determine if the plan also covers accidental damage.

Zero deductible
No fees. No hidden costs.

Failure protection
When your product experiences a mechanical or electrical failure, you’re covered.

Customer focused support
 Extend is always happy to help and has online support 24/7.

Limitations and exclusions apply.

What if my product stops working?

STEP 1
File a claim online or give us a call.

 

STEP 2
Once approved, Extend will work directly with you to get your product repaired or replaced.

 

STEP 3
We may replace the product if the technician cannot remedy the damage or failure. See terms and conditions for details.

extend claims exampleextend claims example

How It Works

Longer-lasting protection
Get reliable coverage that can stand the test of time. Extend covers mechanical and electrical failure after the manufacturer’s warranty expires and provides coverage for accidental damage from day one, on certain products.

Easy claims, great service
Filing a claim is easy. Contact Extend online or by phone at (877) 248-7707. They’ll process your claim in minutes and, once approved, send you details on your repair or replacement.


Frequently Asked Questions

Q: What do I need to provide if I file an Extend claim?
A: When filing a claim with Extend, you will simply need to provide either your contract ID, email address or other identifying information.

Q: What if I need to return my product?
A: If you return your product, GrowersHouse returns the money you paid for the protection plan. Depending on how much time has passed since your purchase, Extend will issue a pro-rated refund.